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Emotional Design
Why We Love (or Hate) Everyday Things
by Donald A. Norman
Chapter 0: Three Teapots
Chapter 1: Attractive Things Work Better
Chapter 2: The Multiple Faces Of Emotion And Design
Chapter 3: Three Levels Of Design Visceral Behavioral And Reflective
Chapter 4: Fun And Games
Chapter 5: People Places And Things
Chapter 6: Emotional Machines
Chapter 7: The Future Of Robots
Chapter 8: We Are All Designers
Chapter 9: Personal Reflections And Acknowledgments
Emotional Design Markdroped